How to Get Back More Time and Money With Business IT Support in Tucson
Published July 13, 2017     |     Written by Robert Harrington
When you think of business IT support in Tucson, what do you think of? Occasional computer repairs to keep your old machines working as long as possible? Setup of security software to keep your data safe? A phone number to call in case of an emergency? Although those services are available to you when you outsource your IT support, there’s so much more.
As a robust local technology support firm, we’ve had a myriad of requests come into our office. As we start getting to know more about the needs of the SMBs we work with and proposing solutions we tend to be met with a look of surprise and the phrase, “wow, I didn’t know you did that!”
Businesses around Tucson need support but often, when it comes to something as complex as technology, they aren’t sure what that support looks like. We’re here to demystify it for you and fill you in on the core services we provide. Because if you don’t know it’s available, you can’t get the help your business needs to get productive without increasing your costs.
Managed IT Services
Perhaps the most important service we offer, and the most utilized, are our managed IT services.
Managed IT services is a fancy term for saying we monitor, manage, update, and streamline all of the technology in your business, from your point-of-sale computers to the guest Internet connection you offer in your lobby, and so much more.
Why is this so important? Because it takes the place of hiring a full-time IT department to keep all of your IT solutions up-to-date and optimized. For small and medium sized businesses that need technology to operate at the highest level, but don’t have the need or resources to bring in a full-time team, having this type of ongoing IT support is an essential offering.
Network Cabling Infrastructure Including Wireless Systems
Is your Internet in need of a boost so you can stay more productive? Do you need to add in new phone lines? Or does your business need a new data center to keep your most valuable information safe from outside threats? No matter what type of upgrade you need, when it comes to running cables and installing up-to-date, high-speed hardware, we’re the local partner you need.
Most of this work happens after hours. But, if you’re like most business owners, the last thing you want to do after hours is mess with a jumble of cables and wires, while you try to learn and install complex new networks. That’s where we come in.
When you need to upgrade your system, we have the expertise to give you a fast, efficient infrastructure without you having to experience any downtime in your business, or any interruption to your customer. You’ll arrive the next day to a more efficient, streamlined office with technology that works. And you won’t be left alone to figure the implementation out alone. We’ll come back and walk you through everything, so you know exactly how much better your business is for the upgrade you just gave it.
Whether you’re trying to figure out the best new hardware for your business, or you need support for the hardware you already have, we can help.
We have done the research and chosen to partner with several local and national businesses to offer Tucson businesses the best IT solutions on the market today. Better yet, we’ve also gone to great lengths to learn these systems inside and out, so when you have a question or need to troubleshoot something, we are at your beckon call to help get the job done right.
Computers are our thing and we’ve seen just about everything go wrong with them. We’ve also fixed just about every problem, so even if you’re using a computer that isn’t from one of our trusted business partners, we can fix it. We geek out over this stuff so you don’t have to. Give us your broken machines and we’ll return to you a computer that functions as close to new as possible.
What happens when you leave your office for the night? Who’s lurking outside your facility? If something goes wrong, having video tape from inside and/or outside your building is essential to catching the wrong doers and getting your business back up and running as quickly as possible.
We will help you find the top of the line security cameras within your budget and install them, so you can rest easier at night knowing your facility is under surveillance 24 hours a day, 7 days a week.
Commercial Audio and Video
How much happier would people be at your business if you offered them some type of entertainment? If you’re a restaurant, keep your patrons in their chairs ordering food and beverages for longer by having televisions up for every big game. If you’re a medical office, keep your patients happy while in your waiting room by having a television show to distract them from the wait times.
Audio/Visual equipment in your facility can have a dramatic impact on your revenues and reviews. We will install it for you, giving the people you serve a better experience in your business.
Domains, Hosting and Email Services
Need a new website domain? Or a more reliable host for your website and email? We’re your one stop shop.
We’ve partnered with GoDaddy and other local businesses to give you access to domain names, email services, and other solutions for your business. Then, we host your website on our local servers to make your website run quickly without downtime. We also partner with local businesses to provide SEO services based here in Tucson. So, no matter what you need to get your business found online, we have a proven, easy-to-use solution for you.
Need a little extra help? Just ask. We’re here to make getting your website, hosting, and email services setup and running efficiently for you.
Keeping your business’s data safe and secure is paramount. That’s why we offer a variety of security software options for you. From anti-virus software from TrendMicro to data backup software from Carbonite, we will connect, install, and manage your security software to keep your business as safe from harm as possible. And, if an attack does sneak through, we’ll get you back up and running as quickly as possible.
Having Business IT Support in Tucson Help You
There’s so much more to business IT support in Tucson than meets the eye. At Harrington Technologies, we offer a variety of services and products so that your business can run as smoothly as possible. The end goal of all of the work we do is to save you time from lagging computer systems, and money from poor technology that’s costing your business and putting it at risk.