The Basics of Creating an Online Presence for Your Brand
Gone are the days where an online presence was limited to technology-related businesses.
In today’s hyperconnected world, an online presence is a must—not an option. No matter what industry you’re in, whether you’re a startup or are an established brand, having an online presence can positively impact your business.
If you don’t know where to start, know that the first step is simply deciding to have an online presence. After that, the best place to start is getting a website.
Here are some tips to help you move forward:
Why Build a Website?
Social media may be all the rage, but nothing beats your own website.
Social media may seem like a more worthy spend of your online minutes because of the potential for a high quantity of likes and engagement. But when you sign up for a new social media account, content visibility will depend on the social site’s algorithms. Perhaps your content is doing well at the moment, but inevitably, social sites switch algorithms to lessen visibility so that businesses will buy ad space to stay front and center.
With a website, everything is yours to own and control. Additionally, having a website makes your business look more professional.
The good news? It’s never been easier to build a website. You don’t need to learn code, as there are plenty of what-you-see-is-what-you-get (WYSIWYG) website building tools that you can use to get started online.
The downside? Many of these WYSIWYG tools are managed websites that require a monthly fee and seldom offer a dedicated web host, meaning that they share bandwidth with other websites. These slight inconveniences aside, a managed website solution is perfect for starters and technophobes that don’t want to have to deal with any of the technical aspects of their website.
One of the most popular website builders is WordPress, which is free to download and use, and is quite easy to set up. WordPress powers over 30% of the internet and is easily customizable with themes and plugins. Using WordPress, the only other thing you really need is web hosting (which you can get from various hosting services).
Depending on your web host and package, you can also set up your email address to reflect your domain name, creating a more professional means for communicating with clients.
Design with the End in Mind
Knowing what you’re using your website for can help you determine your specific site requirements.
If you offer physical products, you’ll need to tap into special ecommerce functionality. If you have a restaurant business, you’ll need to use tools that help people view your menu and make reservations. If you’re in the information business, you’ll need blogging functionality and the ability to capture leads.
Promote your Website
Once your website is complete, it’s time to share it with the world. Though social media can help, the best way to get more visitors is through the use of search engine optimization (SEO). SEO helps by recommending to users the most relevant content for their queries. A large part of SEO can be attributed to content, so when creating content, remember to always create value for your audience.
Investing time in establishing an online presence is never a regrettable decision. If you don’t have time to work on your website, give Harrington Technologies a call—we’ll do everything for you!
Why You Should Hire an All-In-One Technology Solutions Provider
The trend today tends to lean towards niche businesses, which are businesses that target a specific demographic or specialize in a certain field. Niche businesses are popular because although they narrow down the target demographic, they often see a higher conversion rate. They get more sales for less effort when considering the possibility of marketing to a larger set of customers.
Although the idea of a niche business sounds appealing (and many people find success in niching down), it may not work for every market. Certainly, there are situations where people benefit greatly from a business that covers all their needs: a one-stop shop.
The Benefits of All-in-One Business Solutions
A one-stop shop is a business that handles multiple related needs for customers.
One-stop shops are usually associated with places like convenience stores, sporting goods stores, or department stores — but they can also actually apply to services. Beauty salons and event coordinators (offering rentals, catering, and venue access) are examples of service businesses that work based off of this concept.
Another example of a service business that has great potential for being a one-stop shop is a technology solutions provider.
Advantages of Hiring an All-in-One Technology Solutions Provider
One of the top benefits of a one-stop shop is convenience for the customer.
People are busy and would rather use one business to take care of all related needs, instead of inquiring and shopping around for multiple specialized businesses.
Besides convenience (and not having to rehash similar business details to every supplier or provider), another advantage of hiring an all-in-one solutions provider is cohesiveness. You’ll be dealing with the same people for multiple different projects, which helps save time and limits frustration.
To put this into perspective, imagine having your internet connectivity installed by one provider, then having another provider come in only to realize that the wiring interferes with their products and services. They’d have to redo the wiring, and you end up spending double. Such a hassle!
Another good thing about having only one team working on related business tasks is that they can provide better customer service. They know who handled various projects if they need to follow up for more information regarding another project. Because of this, you should be able to reduce your involvement in getting your outsourced team any necessary information after initial onboarding.
Lastly, you can save money when you hire an all-in-one solutions provider. Many of these businesses have established relationships with accredited partners and vendors. Because of this, they can negotiate with their partners to offer you the best pricing.
Final Thoughts: Why You Should Hire an All-In-One Technology Solutions Provider
A risk that comes with hiring an all-in-one technology solutions provider is investing in the wrong business. This can be tricky because you’ll be letting them handle multiple aspects of your business. Be sure to read reviews or ask for client feedback regarding the provider you’ve got your eye on. Your best bet? Choose a technology solutions provider that prioritizes relationships with both customers and vendors, like Harrington Technologies.
Why You Should be Using a VPN
It’s not uncommon in today’s entertainment to come across a scene where one of the characters is able to gain access or retrieve sensitive information by hacking through security systems or computers. As they say, fiction mirrors reality—so what happens on TV is definitely based on what is happening in real life.
Whether people are aware of it or not, there is always someone watching and trying to steal personal information for their own gain.
In this current day and age of the internet, it shouldn’t take a serious data breach (like the much-publicized Facebook Cambridge Analytica scandal) for people to take action when it comes to their data privacy, especially when there is an easy way to keep data and internet browsing sessions safe. It’s called a virtual private network (VPN).
What is a VPN?
A VPN, or virtual private network, allows users to access a secure private network and share data remotely, even while they’re connected to a public network. To visualize how a VPN works, imagine a secret tunnel that leads you to an end destination without running into any unwanted hitches. Usually the route takes more time, but it gets you to your destination safely.
A VPN cloaks and encrypts your internet activity so that your data is secure. Instead of accessing the internet directly, it goes through a VPN server, which manipulates your IP address so that it appears as if you’re using a different device or coming from a different location.
The primary reason to use a VPN is for data privacy.
America does not have data privacy laws as stringent as the European Union, which recently enacted the General Data Protection Regulation (GDPR). Sadly, few states recognize an individual’s right to privacy—save for California, which currently has an online privacy law in the works. Although US institutions must abide by certain regulations regarding personal data, they are severely outdated and not comprehensive.
Net Neutrality is a set of rules that required internet service providers to treat all websites equally and prevent them from overcharging for better service or content. The repeal of net neutrality means that internet providers can opt for a pay-to-play strategy, which means that consumers might have to pay more for better service. This provides advantages for people and businesses that can pay while alienating those with less budget.
If you live or visit countries with restrictive internet connections such as China, VPNs allow you to bypass censorship restrictions and access the internet freely, while concealing your activity from the government. In fact, in countries like these, as much as 30% of the population use VPNs.
On a lesser scale, VPNs can also keep your connection safe, especially if you use public WiFi connections in places like coffee shops.
The good news? Americans are aware of how government and corporate entities manipulate how their personal information is collected and used.
According to a 2018 Pew Research study on internet privacy, 64% of Americans believe that the government should do something to address internet safety and privacy, with 61% saying that they would like to do more to protect their privacy. A simple way to do so is through the use of a VPN, but sadly, only 17% of Americans use a VPN, versus 25% of the rest of the world.
Final Thoughts: Why You Should be Using a VPN
With data breaches and the end of net neutrality, a VPN is an affordable way to keep your data and browsing safe. If you’re looking for additional guidance with protecting data privacy in your organization, contact the experts at Harrington Technologies.
4 Things Small Businesses Should Do to be GDPR-Compliant
The General Data Protection Regulation (GDPR), which was implemented effective May 25, 2018, was created primarily to give European Union (EU) citizens more control over their personal data, as well as to simplify things for international businesses by providing a unified regulation that they can easily follow.
But if you think that the GDPR is only limited to European websites, you’re wrong: it applies to all websites that processes and store data of EU citizens, which is why you’re suddenly receiving all these emails detailing changes in terms and policies.
The GDPR comes with hefty fines for non-compliant businesses. Now that the GDPR has been implemented, here are some things small businesses need to do in order to be GDPR-compliant.
#1: Know the Data you Process
The GDPR primarily covers personal and sensitive data, though it also includes other types of data in its scope (such as big data). Knowing which visitor/customer data you collect, where it comes from, and where it’s going can make all the difference, especially if you’re questioned for breaching the regulation. Note that ignorance is not going to cut it as an excuse.
If you haven’t yet, review the data you collect, especially from EU citizens. Do an audit of your whole data collection process and identify any gaps.
#2: Ask for Consent
Two of the things that the GDPR promotes is transparency and empowering users to have more control over their data. Thus, websites that plan on continuing to process data will need to have clearer, more understandable privacy policies and have to ask users explicitly for their consent to process information.
#3: Update your Website Security Measures
The GDPR was created to protect personal data, and a part of that is ensuring that no hacker can get their hands on sensitive information. If you haven’t yet updated your website security, do so as soon as possible.
Some things you can do to improve website security include:
Setting up an SSL certificate, which encrypts sensitive information as it’s transferred over the internet and makes it harder for hackers to decrypt.
#4: Practice Accountability in Data Processing Activities
One of the requirements of the GDPR is the appointment of a data protection officer. However, this is only limited to large businesses or businesses that process an extensive amount of personal information. Regardless, if you operate a small business that doesn’t necessarily process a large amount of personal data, it still pays to do what’s necessary from an accountability standpoint.
Train your employees on key GDPR concepts, especially as to what constitutes a data breach. The new rules associated with GDPR requires that you report these breaches within 72 hours of them happening.
Final Thoughts on What Small Businesses Should Do to be GDPR-Compliant
The GDPR is quickly becoming the new standard for data privacy. Although the regulation is only applicable with regards to the data of EU citizens, all websites that process the data of EU citizens are still affected. With or without the hefty fines, website owners should comply with the GDPR for improved data safety.
Need help understanding how to be GDPR-complaint? Get in touch with the data experts at Harrington Technologies.
Making a Move in 2018? Here’s the Technology You Need in Your Office Relocation Project Plan
Congratulations! Your business is growing and with that growth comes the need for a new office. The next step? Getting your office relocation project plan in place.
There’s a lot to consider when you transition to or open a new office space. From the type of furniture you’ll use to the technology you’ll need to operate, you have a lot of decisions to make.
I can’t make most of these decisions for you but I can help guide you on one aspect of your big office relocation – the IT side of things.
Technology to Include in Your Office Relocation Project Plan
You don’t have to have your office perfect for your ribbon cutting ceremony but you do have to be able to start and accept business at your new location. The technology you put into your project plan is critical to achieving this must on your to do list.
Before you say an emphatic yes to everything that’s listed, there are a few things to consider:
What’s your budget? IT ranges in cost, so your budget should be considered.
Will you store your servers on site? If so, how many?
How will you connect to the outside world? Phone? Fax? Internet? All of the above?
How many phone lines will you need?
What kind of equipment will you give your employees?
Once you have those questions answered, the next step is to bring in an IT consultant.
Bringing In an IT Consultant
You’re in the process of making a big transition. Understanding every little wire and widget that you need is not your responsibility. It’s the responsibility of a consultant.
It’s critical that you involve an IT consultant long before you open up shop in your new location. If you’re building a new office from scratch, you’ll need an IT expert to guide you on where to put phone jacks, cabling, and electricity.
These are just some of the specific tasks this person can help you plan for and navigate:
The buildout of the floor plan including how much storage is needed to house all of the hardware you’ll need for your new systems
How the cabling should be setup to accommodate the workstation setups
Finding and managing the various vendors who will setup the telecommunications, Internet, television, etc. before you move in
Identifying the hardware needed to fit your desired system
Completing the cabling, buildout, and installation
Testing the printers, Internet, phone system, and any other technology to ensure everything works properly
This information requires expertise. Many hurdles can arise no matter how well you plan. By having a consultant who understands new office build outs, you can avoid as many unforeseen problems and costs as possible.
Protecting Your Data
One of the most common problems that arise during a big office move is data protection.
If you plan to move your physical servers and other hardware, you’ll want to take several backups of your data before making the big transition. Storing your data in the cloud is one way to ensure that, no matter what happens to your physical backups, you always have access to your company’s business intelligence.
Once you get to the new site, you’ll also need to immediately protect your data. This means having cyber security software already set up and ready to go. If you have this in the cloud already, you probably don’t need more. However, if you haven’t checked your setup, now is a good time to do so. You want to close as many doors as possible for hackers. During a move, you’re already vulnerable, so it’s important to keep your cyber protection up-to-date – especially during transition time.
Help is Here
If you’re ready to make the big move, you don’t have to go it alone. You have enough to juggle. When it comes to your office relocation project plan, including an IT consultant in the mix can help ease your stress while making your move easier and better all around.
As an experienced technician, I understand the uphill battle you’re about to face and I can help you get to the top. Call me for guidance on cabling, networks, electrical work, and more. I’ll work with you to ensure you get the best value for your money, while keeping your transition as secure as possible.
What You Need From Your Business Computer Support Services (It Might Surprise You)
When you think of computer support services, you probably envision a geeky looking guy showing up at your business doorstep to fix a problem when you call.
This approach – waiting until a problem arises to reach out for help – might seem like the least expensive option but in the long run, it could cost you thousands of dollars more in money. It could also cost you hours more in downtime. And it might even cost you your business if you’re not careful.
I don’t say this to scare you but rather to shed light on a common misconception. Computer support services don’t have to be (and shouldn’t be) something you employ as soon as a problem arises. Here’s what you should look for when finding a company to help you repair any computer issues now and keep them running smoothly in the long run.
On-Site and Off Site Support
On-site computer support is what’s traditionally thought of when business owners think about what this service looks like. Although many problems can be remedied by having someone come out to repair the damage when it happens, especially hardware issues, such as with printers or copiers, on-site support is only one facet of a strong IT plan.
Having trouble with a website? Struggling to get access to your company’s VPN? There are many IT problems that arise throughout the day that do not require an in-person visit. For those, having a trusted computer support service on hand to call for remote support is ideal.
Depending on the circumstance, the company you have on speed dial to help with your IT concerns can login remotely and resolve an issue faster for you than driving to your Tucson office.
Proactive Monitoring and Maintenance
Support for IT concerns as they arise is only one part of the type of IT support your business needs. The goal of employing any IT company is to stop issues before they arise. This requires behind-the-scenes ongoing maintenance of your current systems.
Ongoing maintenance takes shape in a variety of ways. Much of it is done remotely, logging into your current configurations to ensure everything’s running smoothly. This includes:
Making regular updates to the backend of your system;
Monitoring to ensure your computer security software is running and effectively stopping threats;
Ensuring the data backup services your business relies on are working properly;
This proactive stance helps stop serious problems before the arise. If anything happens to your business after hours, such as a ransomware attack or a server shutdown, you’ll be notified and know that someone is working to restore your business as quickly as possible, so you minimize downtime.
This is the gold in computer support services. It’s also the piece that saves you the most amount of money because it stops problems before they arise.
Having proactive monitoring and maintenance also stops you or your employees from trying to repairing a small computer problem with a temporary fix. This approach often causes further damage in the long run, so it is less than ideal.
Ongoing Cost Analysis
In addition to saving you money on larger technology issues, some computer support services also do an ongoing cost analysis. This analysis lets you sleep better at night knowing you’re not overspending on programs or software that are not needed for your business.
Are You Getting Enough Out of Your Business Computer Support Services?
If not, it might be time to make a switch. Without proactive monitoring and maintenance, you’ll continue to pour money toward fixing problems. Stopping issues before they arise is far less expensive in the long run. And with a regular cost analysis performed for your business, you can be sure you’re getting the best protection for the lowest price.
Want to learn more about what this costs and looks like for your business? We’d love to give you a quote. Reach out and we’ll go through all of your business’s unique needs to find the best option to save you money over the long run.
What to Look For in Camera Installation Companies
Congratulations. You’ve made the decision to have security cameras professionally installed in your business. Now you’re faced with the daunting task of sifting through the various camera installation companies near you.
There’s more than meets the eye when choosing a contractor for the job. Before you select the first business that pops up in your Google search, consider the following.
Why Are You Installing Cameras in Your Business?
Before you can find the best company to install cameras in your business, you need to get clear on why you’ve chosen this route to securing your office(s). Perhaps you’ve had a problem with ongoing theft. Or perhaps you’ve heard more reports about break-ins in the area. Maybe you’re simply trying to cut back on your insurance costs and cameras will offer you the discount you need.
Understanding your primary motivation behind the project will work as your beacon to finding the best system for your business. That reason, in turn, will also help you find the right contractor for the job. Let’s take a closer look at why.
What’s the Right System for Your Unique Needs?
Sure, you could research the many, many security networks available for your business but you’ll quickly find yourself overwhelmed with options. There’s a lot out there to choose from. Even though you know your motivation behind getting the cameras installed, sifting through the products and features is a job in and of itself.
Enter: Your contractor.
Many business owners lean on the expertise of camera installation companies, like Harrington Technologies, to narrow their choices and understand their options. Why? Because camera installers have seen what’s available. We’re the ones immersed in the industry. It’s faster for us to make recommendations for solutions based on the latest innovations, our experience with other installations, and more.
As a business, you don’t have time to spend sifting through all of the options available. That’s why we regularly meet with clients in Tucson to walk around their property, learn about their unique needs, and recommend the best solutions for the job. Any camera installation company you choose should offer you the same level of service. That way, you can be confident that you’re getting the solution that’ll meet your needs for years to come.
But be warned. Companies that only offer one solution don’t give you the full picture. Talk to contractors that can present you several different options from a variety of providers, so you can be sure you’re getting an unbiased look at the best solutions out there.
What’s Your Timeline?
As you start reaching out to contractors to offer their recommendations and submit a bid for your project, you’ll want to ask about timelines. Your timeline is dependent on the reason you need a security cameras installed.
If you have an immediate concern, you’ll want to work with a business that is available to get started sooner rather than later. If your concerns are more inherent in the fact that you simply want better protection for your business, you might be a little more flexible with your start date.
Clarify this up front with the companies you consider, so you can be sure the business you choose will be able to start and finish the job within your timeframe. Clarifying this before you get the bid will save you time down the road.
Who Do Your Connections Recommend?
Like with any major project in your business, it’s a good idea to talk to others in your network of professionals. Do you know of another business owner who recently had cameras installed? Reach out and see who they used. Or, ask the question on social media.
This is a project that requires care and proper setup. You need it to go smoothly. Talking to others will help shed light on the type of experience you can expect before, during, and after the install.
What Are the Ongoing Costs?
How long should you store the footage gathered from your security cameras? Do you need around-the-clock access to security footage? Do you need a company to monitor your feeds for any malicious behavior?
There are many layers to a well run security camera system. The installation of the camera system is just the first step.
Talk to your contractor to pinpoint the right one for your needs and then ask them about the ongoing costs. Do this before making the final decision on which system to use, so you can be sure the solution you install will fit in your ongoing monthly budget.
We’re here to offer our expertise and experience on the type of security camera systems you need. And of course, we’d love to be one of the camera installation companies you request a bid from for the job. But most importantly, we want to help you find the right solution to meet your needs.
Reach out to the Harrington Technologies team to start the conversation. We’ll sit down with you to discuss your unique needs and give you the type of non-bias information you’re looking for to make the best decision for your business needs.
Small Business Tech Support Services Are There for More Than Just Problem Solving
This is a common call we get at Harrington Technologies – “Help! I got into work today and my computers aren’t working. I’ve been limping them along but it looks like they finally bit the dust. When can you come in?”
I’ll be honest. We have a love/hate relationship with these calls. We love them because we’re here to help and these types of calls let us work our magic to get fellow business owners back up and running (read: back to productivity and money-making status). But we hate them because we could’ve helped earlier. And the earlier help typically translates into money saved and fewer hours of downtime.
Yes, small business tech support services are about solving problems, but there’s so much more to them that you need to know about if you want to keep your costs low and keep your business operating at maximum efficiency.
Cyber Security Software Reduces the Risk of Attacks
With the migration of your business from the offline world to the online world, you’ve become more productive. You’ve also become a little more vulnerable in new ways. Instead of worrying about data loss due to fire and burglary, you’re kept awake at night worried about ransomware attacking your business or a virus destroying your computer system.
By utilizing small business tech services before a problem arises, you can minimize your risk of these types of attacks. And as a small business, that’s more important than ever before. Small and medium businesses are the biggest targets because they’re notoriously the ones that have the biggest holes in their security.
We help you become the business hackers and attackers hate.
Behind-The-Scenes Updates to Keep You Running Smoothly
Are you one of the businesses that we talk to regularly that try to put bandages on problems in an effort to limp along a system until it completely crashes? You don’t (and shouldn’t) have to take that risk. Doing so is more expensive for you in the long run – dramatically more expensive, in fact.
Although you might not see us in your storefront on a regular basis, you will feel the effects of having our backend support because we work behind-the-scenes to keep your systems updated and running as efficiently as possible. This, in turn, keeps you and your business running as productively as possible with minimal downtime. Pretty good, right?
Ongoing Cost Saving Analysis
Let’s face it. Technology is a must-have in today’s business environment but that doesn’t mean it comes without a cost. Sometimes these costs are high but most of the time, the expenses your business incurs are competitive. That’s because developers continue to create new solutions that rival old solutions – and the bulk of the time, those new solutions can save you money.
I hear you. You don’t have time to spend researching every new solution that hits the market. That’s where we come in. We perform ongoing cost saving analysis to ensure you’re running as cost efficiently with the best technology as possible.
And Of Course, Tech Support Services
No matter how much prevention you do, problems are bound to arise. When they do, you don’t want to feel like you’re scrambling to find someone you can trust with something as critical as your business intelligence.
By using a tech support service for your small business before a problem arises, you’ll already have someone in your back pocket that you trust and who knows your business. That, in turn, will make it faster for you to call for help and get the help you need.
These services are here to help you run a better business. We want to help but we prefer to help when we can save you the most money and keep you operating productively the longest.
Call us at (520) 398-7935, or contact us anytime to learn more about what that looks like specifically for your business. We’re glad to have a no-pressure chat with you about it all.
What Successful Business Owners Do to Protect Company Data
Consider this: Whenever a customer gives you their private information to complete a transaction or application, they expect you to keep their information safe. The data is the business’s responsibility and in the event it is leaked, the business will be held liable.
Can your company afford to lose thousands of dollars in lost productivity and be held liable for your customers losses too?
Small business owners in particular are guilty of brushing off thoughts of cyber attack asking, “Why would someone target small businesses when they can get more money from bigger businesses?” Unfortunately, about 43% of cyber attacks target small businesses, with 60% of these businesses closingwithin 6 months after the attack. What’s worse? 80% of these breaches could’ve been prevented.
Those are figures that are jolting enough to wake up any business owner. If you’re not protecting your data, here are a few plays you can steal from successful business owner’s playbook to do protect your business and customers.
Create a Data Backup Plan
Backup your data. You’ve probably heard this advice over and over again – and for good reason.
Simply put, if someone hacks into your system and takes your data, everything is gone – unless you backup your data. With a copy of your most recent information, it will be easier to rebuild your business than if you had to building it up from scratch. There are several ways to backup data, and these backups should be updated often.
It is considered ideal to keep several copies of these data backups. The backup copies should not be kept in the same place. Some recommend putting one copy in a bank safety deposit box and another in a fireproof office safe, but if you prefer to be less low tech, you could opt to spread your data backups amongst several online cloud repositories.
The point is that it’s important to have a copy of your data in another geographic location besides where you’re based. An automated secure encrypted cloud based solution makes that easy. Running to the bank can become a nuisance that never gets done regularly, which leaves you vulnerable. Know your own weaknesses before settling on a solution.
Data encryption is a way of protecting data from people you don’t want to see it. It isn’t just limited to protecting sensitive information like personal & credit card information, it can even hide your cloud system and keep your whole operating system safe. While preventing hackers from getting access to data is important, it still is smart to prepare in the event that they are able to access your system. If they do get into your system, a powerful and updated encryption technology will render the data useless to them.
Security software serves as the first line of defense against attack, designed to identify, prevent, stop and repair the damage caused by others to your computer and data. There are several types of security software, including antivirus, antispyware, anti-ransomware, firewalls and more.
If you have multiple computers, you’ll want to install these security solutions on your network.
Not sure where to start? We partner with several software security companies, such as TrendMicro and Carbonite to get you started. Reach out and we’ll set you on the right path.
Hire Someone to Monitor Your Data Security
As business owners, there are so many things to take note of, and data safety shouldn’t have to be one of them. If you’re worried about a larger additional cost, you will benefit from outsourcing your technology needs. Managed IT services are more affordable than in-house staff and will take care of everything for you round-the-clock.
What Successful Business Owners Do to Protect Their Data
Protecting business data is necessary these days, but can seem overwhelming to those that do not have any experience with it. Businesses can protect themselves by using a managed IT services provider like Harrington Technologies which provides day-to-day support and maintenance of your network.
How to Get Back More Time and Money With Business IT Support in Tucson
When you think of business IT support in Tucson, what do you think of? Occasional computer repairs to keep your old machines working as long as possible? Setup of security software to keep your data safe? A phone number to call in case of an emergency? Although those services are available to you when you outsource your IT support, there’s so much more.
As a robust local technology support firm, we’ve had a myriad of requests come into our office. As we start getting to know more about the needs of the SMBs we work with and proposing solutions we tend to be met with a look of surprise and the phrase, “wow, I didn’t know you did that!”
Businesses around Tucson need support but often, when it comes to something as complex as technology, they aren’t sure what that support looks like. We’re here to demystify it for you and fill you in on the core services we provide. Because if you don’t know it’s available, you can’t get the help your business needs to get productive without increasing your costs.
Managed IT Services
Perhaps the most important service we offer, and the most utilized, are our managed IT services.
Managed IT services is a fancy term for saying we monitor, manage, update, and streamline all of the technology in your business, from your point-of-sale computers to the guest Internet connection you offer in your lobby, and so much more.
Why is this so important? Because it takes the place of hiring a full-time IT department to keep all of your IT solutions up-to-date and optimized. For small and medium sized businesses that need technology to operate at the highest level, but don’t have the need or resources to bring in a full-time team, having this type of ongoing IT support is an essential offering.
Network Cabling Infrastructure Including Wireless Systems
Is your Internet in need of a boost so you can stay more productive? Do you need to add in new phone lines? Or does your business need a new data center to keep your most valuable information safe from outside threats? No matter what type of upgrade you need, when it comes to running cables and installing up-to-date, high-speed hardware, we’re the local partner you need.
Most of this work happens after hours. But, if you’re like most business owners, the last thing you want to do after hours is mess with a jumble of cables and wires, while you try to learn and install complex new networks. That’s where we come in.
When you need to upgrade your system, we have the expertise to give you a fast, efficient infrastructure without you having to experience any downtime in your business, or any interruption to your customer. You’ll arrive the next day to a more efficient, streamlined office with technology that works. And you won’t be left alone to figure the implementation out alone. We’ll come back and walk you through everything, so you know exactly how much better your business is for the upgrade you just gave it.
Whether you’re trying to figure out the best new hardware for your business, or you need support for the hardware you already have, we can help.
We have done the research and chosen to partner with several local and national businesses to offer Tucson businesses the best IT solutions on the market today. Better yet, we’ve also gone to great lengths to learn these systems inside and out, so when you have a question or need to troubleshoot something, we are at your beckon call to help get the job done right.
Computers are our thing and we’ve seen just about everything go wrong with them. We’ve also fixed just about every problem, so even if you’re using a computer that isn’t from one of our trusted business partners, we can fix it. We geek out over this stuff so you don’t have to. Give us your broken machines and we’ll return to you a computer that functions as close to new as possible.
What happens when you leave your office for the night? Who’s lurking outside your facility? If something goes wrong, having video tape from inside and/or outside your building is essential to catching the wrong doers and getting your business back up and running as quickly as possible.
We will help you find the top of the line security cameras within your budget and install them, so you can rest easier at night knowing your facility is under surveillance 24 hours a day, 7 days a week.
Commercial Audio and Video
How much happier would people be at your business if you offered them some type of entertainment? If you’re a restaurant, keep your patrons in their chairs ordering food and beverages for longer by having televisions up for every big game. If you’re a medical office, keep your patients happy while in your waiting room by having a television show to distract them from the wait times.
Need a little extra help? Just ask. We’re here to make getting your website, hosting, and email services setup and running efficiently for you.
Keeping your business’s data safe and secure is paramount. That’s why we offer a variety of security software options for you. From anti-virus software from TrendMicro to data backup software from Carbonite, we will connect, install, and manage your security software to keep your business as safe from harm as possible. And, if an attack does sneak through, we’ll get you back up and running as quickly as possible.
Having Business IT Support in Tucson Help You
There’s so much more to business IT support in Tucson than meets the eye. At Harrington Technologies, we offer a variety of services and products so that your business can run as smoothly as possible. The end goal of all of the work we do is to save you time from lagging computer systems, and money from poor technology that’s costing your business and putting it at risk.